II International Forum of the ERNST Consortium

II International Forum of the ERNST Consortium: Building an European
Network for improving the resilience of the healthcare professional in
stressful situations

October 19th and 20th 2021

An online Forum. Free registrations, although it is essential to register to access the rooms.

Target audience: physicians, nurses, pharmacists, psychologists, sociologists, lawyers, students of health sciences fields, hospital and primary care managers, scientific societies representatives, patients’ associations responsible, technician of national agencies for quality and patient safety, health authorities

All times are presented in CET (Brussels time).

Conferences: presentation 20-25 mn + debate 30-35 mn

Experts’ views: presentations 12-15 mn + debate 15 mn

Roundtables: short presentations 10 mn + debate 20 mn


Tuesday, 19th

01:00 pmInaugural Conference. Pillars and cracks in monitoring the safety of patients and healthcare professionals in the legislation of the Slovak Republic.

Dr. Ivan Humenik. H&H Partners, Chamber for Medical Law, Slovakia.

Moderator: Prof. José Joaquín Mira. FISABIO, Alicante (Spain).

02:15 pmRoundtable. What goes through the minds of patients and professionals when something goes wrong?

Investigator Sofía Guerra. Universidade NOVA de Lisboa, Lisboa (Portugal).

Investigator Ivana Skoumalová. Univerzita Pavla Jozefa Šafárika, Kosice (Slovakia).

Lecturer Irene Carrillo. Universidad Miguel Hernández de Elche. Elche (Spain).

Prof. Mirabela Istrate. Department of Public Health, Babeș-Bolyai University, Cluj-Napoca (Romania).

Moderator: Associate Prof. Kaja Polluste, University of Tartu, Estonia.

03:30 pm – Experts’ views. Response Capacity of Health Professionals in Germany during COVID-19. What worked well and lessons learned.

Prof. Reinhard Strametz. Wiesbaden Business School, Wiesbaden (Germany).

Moderator: Prof Einav Srulovici, University of Haifa (Israel)

04:15 pm – Experts’ views. Training of health care professionals to handle difficult situations

Prof. Andrea Madarasova Gecková. Univerzita Pavla Jozefa Šafárika, Kosice (Slovakia).

Moderator: Dr. Jimmy Martín Delgado. Atenea Research Group, FISABIO – Fundación para el Fomento de la Investigación Sanitaria y Biomédica de la Comunidad Valenciana.

05:00 pm – Roundtable I. Targets and activities of the ERNST Consortium in progress

Prof. Marius-Ionut Ungureanu. Babeș-Bolyai University (Romania)

Prof. Massimiliano Panella. Università del Piemonte Orientale UPO (Italy)

Prof. Paulo Sousa. Universidade NOVA de Lisboa, Lisboa (Portugal).

Prof. Sandra Buttigieg. University of Malta, La Valletta (Malta)

Moderator: Prof. José Joaquín Mira, FISABIO Alicante, (Spain)

Wednesday, 20th

10:00 am – Conference. Belgium’s 10 years’ experience with Second Victim research & support.

Prof. Kris Vanhaecht. Leuven Institute for Healthcare Policy KU Leuven (Belgium)

Moderator: Prof. Susana Lorenzo, Hospital Universitario Fundación Alcorcon (Spain)

11:15 am – Experts’ views. The impact of adverse events on students and trainees.

Chief specialist Susanna Tella. LAB University of Applied Sciences. Lahti, Lappeenranta (Finland)

Moderator: Prof. Sandra C Buttigieg. Hospital and primary care managers, Professor of Health Systems Management and Leadership.

12:00 am – Experts’ views. Working to address distress caused by COVID-19 using team for psychological help.

Prof. Bojana Knezevic. University Hospital Centre Zagreb (Croatia)

Moderator: Investigator, Sofía Guerra. Universidade NOVA de Lisboa, Lisboa (Portugal).

02:00 pm – Roundtable II. Good advice from tested experiences.

Dr. María José Bueno. Lessons learned developing second victims support programs. Grup SAGESSA (Spain).

Dr. Susanne Katharina Heininger. Association for psychosocial support in health care (Germany)

Prof. Elena Bohomol. Nursing professionals during the Pandemic – Covid 19: knowing the coping strategies and supporting professional needs. Universidade Federal de São Paulo (Brazil).

Moderator: Prof Basia Kutryba,Polish Society for Quality in Healthcare Promotion in Poland (Poland)

03:15 pm – Roundtable III. Learning to start – what did do elsewhere?

Patient Safety Chief. Angel Cobos. A second Victim intervention in a general hospital in Spain. Hospital Universitario San Cecilio, Granada (Spain).

Prof. Rodrigo Poblete. Caring who cares during COVID-19 pandemic, lessons learned. Hospital Universitario de la Universidad Pontificia Católica de Chile. Santiago de Chile (Chile).

Prof. Marja Härkänen. Supporting healthcare professionals in stressful situations – experiences from Finland. University of Eastern Finland (Finland).

Prof. Patricia Pavan. Intervention to increase the resilience of nursing workers. Escola de Enfermagem da Universidade de São Paulo (Brazil).

Moderator:  Sigurbjorg Sigurgeirsdottir, University of Iceland (Iceland)

04:30 pm – Conference. Communication, Apology, and Resolution: The Massachusetts Experience.

Melinda Van Niel, MBA. Massachusetts Alliance for Communication and Resolution following Medical Injury. Boston (USA).

Moderator: Prof Marius Ungureanu Babeș-Bolyai University (Romania).

05:30 pm – Closing Ceremony

Prof. Marius-Ionut Ungureanu. Babeș-Bolyai University (Romania)

Prof. José Joaquín Mira. FISABIO, Alicante (Spain).

Visit the web page for more information and complete the registration form:


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